Etihad opens world?s first Contact Centre staffed solely by Emirati women

Etihad Airways today officially opened its new contact centre in Al Ain city, exclusively managed and operated by female UAE nationals.

The Al Ain Contact Centre, officially opened by Etihad Board Member and Chairman of the Executive Committee H.E. Mubarak Hamad Al Muhairi, is staffed by more than 80 Emirati ladies trained by industry specialists as contact centre agents and contact centre team leaders, under the leadership of Contact Centre Manager, Samia Barj.

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Source: http://www1.albawaba.com/etihad-opens-world%E2%80%99s-first-contact-centre-staffed-solely-emirati-women

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